Adaptation strategy offers advantages of meeting differences of local markets at various levels, and in this way achieving greater levels of customer satisfaction. When pursuing product adaptation strategy differences of specific markets can be addressed at product development stage, accommodating differences in customer wants and needs in an effective manner. By maintaining uniformity in its branding and marketing efforts, Nike reinforces its position as a leader in the sports and lifestyle industry, fostering brand loyalty and recognition across diverse markets. This approach enables Nike to connect with consumers on a global scale, driving sustained growth and success. Standardization and localization represent two distinct approaches in international business and marketing.
- Standardized production allows the manufacturer to uniformly make computer chips that meet the right specifications more quickly and at a lower cost.
- The best companies provide local teams with specific decision rights within guidelines and support them by providing necessary capabilities, such as IT talent embedded with local market teams to get customer feedback early.
- The easier it is to leverage opportunities in a new market, the less altering of a product, including the packaging and marketing message.
- In a business context, global standardization refers to the process of developing and applying uniform standards across multiple markets.
Whether you’re looking for a beach house in Carmel, CA, or a flat in London, the booking systems, policies, and customer service network underlying each booking are standardized. Instead of looking for a hotel, travelers considered alternatives like condos, apartments, and even whole vacation properties. Engaging with stakeholders, including employees, suppliers, partners, and even customers, can provide valuable insights and foster a sense of ownership and collaboration. Make sure you define clearly measurable key performance indicators (KPIs) and track specific metrics to assess effectiveness and identify areas for improvement. Whether it’s internal communication among team members or external communication with suppliers and stakeholders, transparent and open channels will ensure that everyone is on the same page.
Adaptation as an effective customer-orientation strategy
As you watch this video, look for ways that McDonald’s has blended elements of global standardization strategy with localization strategy to penetrate global markets and offer products that align perfectly with local appetites and preferences. Language barriers, cultural differences, and difficulty conveying complex information are the biggest obstacles to deploying a global standard. Language barriers often create a disconnect between headquarters and regional offices, making it harder to communicate important information effectively. This complexity grows as the number of respective target markets grows, requiring the organization to tackle standardization efforts on many fronts in different languages and cultures. A robust translation and localization strategy reduces barriers to effective communication of standards. However, maintaining global growth presents the challenge of ensuring brand consistency and operational efficiency.
Each local market has its own unique needs and preferences, and applying an overarching standardization strategy without considering any local adaptations can result in adverse outcomes. So, even if you go the standardization route, integrating at least some form of localization into your marketing will help you. There are many upsides to implementing a standardized global marketing strategy and achieving consistency in your brand’s image and products. Note that while the objective of global marketing standardization is to achieve uniformity across markets, adapting your strategy to a country’s cultural and social norms when necessary is crucial to the success of a standardization approach. At the same time, a standardization strategy could also work for a small startup with a limited budget that needs to move slowly as it expands into new markets.
The goal will be to enable most products, components, and processes to be shared across countries. On the other hand, innovation management was managed separately by each of the company’s two subdivisions, reflecting their very different product portfolios and customers, which would not have been well served by a single unified system. Meanwhile, customer management was harmonized at the regional level to allow the sales force to approach customers consistently across business units, but not at the global level, as there were no global customers. If people use your products differently or if your brand message doesn’t work everywhere, you need to be flexible.
Cost savings
Use data-driven insights to make informed decisions and adjust your strategy as needed to achieve optimal results and drive sustainable growth on a global scale. Standardization can confer a significant competitive advantage by enabling companies to deliver superior value to customers consistently. By reducing variability in product quality and customer experiences, companies can differentiate themselves from competitors who may struggle to maintain consistency across markets.
What is a Global Standardization Strategy? A Complete Guide For Beginners
Standardization offers a centralized approach to business management, enabling greater control over various operational aspects. It ensures that best practices are uniformly implemented across all units and makes it easier to maintain quality standards. Renowned for its engineering prowess, Honda continually pushes boundaries in automotive technology, from hybrid vehicles to fuel-efficient engines. Emphasizing lean manufacturing and operational excellence, Honda maximizes productivity while minimizing waste. Samsung’s global standardization is an approach of diversified presence across various industries, including electronics, semiconductors, and healthcare, mitigates risks and maximizes opportunities in global markets. This comprehensive strategy enables Samsung to continually adapt, innovate, and maintain its competitive edge in the ever-evolving tech landscape.
Moreover, according to the Conceptual Model of International Marketing Strategy the degree of standardisation or adaptation in new market has direct implication on sales, profits, market share, the levels of customer satisfaction, and composite performance. When entering new market, decisions need to be taken by strategic level management about the extent of standardisation in relation to each individual component of the marketing mix. Standardisation involves using “the same range of products, the same pricing, promotional and location strategies” (Gupta and Randhawa, 2008, p.77). Rationale behind standardisation practices relate to homogenisation of consumer wants and needs due to intensifying forces of globalisation (Winer, 2009).